![]() ![]() Outside the US, Canada, & EEA, service is available in the country of purchase Service is available in the United States, Canada, and the European Economic Area for products purchased in the United States, Canada, and the EEA. If telephone support is unsuccessful, Xerox or its authorized service representative will instruct the customer on how to receive warranty repair as provided below. Customers will provide appropriate assistance to Telephone Support personnel to resolve If unsuccessful, to obtain service under this warranty the Customer must notify Xerox Telephone Support or its authorized service representative of the defect before the expiration of the warranty period. ![]() Xerox recommends the Customer first utilize support materials shipped with the product, product diagnostics, information contained on the Web, and email support. refund the amount paid for the product, less a reasonable allowance for usage, upon its return.replace the product with a comparable product which may be new or refurbished or,.repair the product by means of telephone support or depot service at no charge for parts or labor,.If the product proves defective during the warranty period, Xerox, at its option, Xerox warrants that the WorkCentre TM PE16 will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment or 120,000 prints, whichever comes first. DocuShare Enterprise Content Management. ![]()
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